BREAKDOWN · IN AND AROUND HOOFDDORP
Air conditioning stopped working?
Give us a call. We're available on weekdays from 8am to 5pm. If you're on a plan, you go to the front of the queue.
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WHEN YOU CALL
What happens
- 01
Tell us what you see
Tell us the brand, what it's doing or not doing, and whether a light is flashing or a code is showing. Then the technician knows what to bring.
- 02
We agree a time
We book the visit for a time that suits you. If you're on a plan, you go first.
- 03
Does it need a part?
Then you'll hear what it is and what it costs first. If you're on a plan and have to wait, we bring you a loan unit.
CHECK FIRST
Three things you can check yourself
- 01
Is it set correctly?
Check on the remote that it's set to cool or heat, and that the temperature is set lower than the room if you're cooling, or higher if you're heating.
- 02
Are the filters full of dust?
Switch the air conditioning off and open the front cover. If the filters are full of dust, mention it when you call.
- 03
Is the outdoor unit clear?
Check that nothing is up against or in front of the outdoor unit, and that there's no ice on it.
Just look: don't put your hands or anything else inside the unit. If it's leaking water, switch it off and call us.
FOR PLAN MEMBERS
Priority, and a loan unit while you wait
With a maintenance plan, you go to the front of the queue when something breaks down. If you still have to wait, we bring you a loan unit.
Your air conditioning also gets a service every year, for one fixed price a year.
Call us and we'll work out what it needs
We come out for all the common brands, even if another company installed your system.